Employee On-Boarding App
Solution Highlights
The solution enables organizations to define and track pre-employment and onboarding activities, ensuring a streamlined process for new hires. It incorporates third-party verifications, medical and drug tests, and document management, facilitating a smooth and efficient onboarding experience. Additionally, a checklist for new hires ensures all necessary steps are completed promptly.
User Personas
The solution supports a smooth transition for new employees, integrating user personas, teams, and Outlook to enhance collaboration and streamline onboarding workflows.
Business Impact
The solution delivers significant business benefits by enabling the seamless onboarding of employees. It establishes a single source of truth, ensuring consistency and accuracy throughout the process, which improves efficiency and enhances the overall employee onboarding experience.
Employee Helpdesk
Solution Highlights
The solution is an AI-based helpdesk system designed to streamline content management and ticket handling. Powered by Co-Pilot, this system enables the efficient management of tickets across multiple departments, such as HR, IT, Security, and Finance. It ensures that employee queries are resolved promptly and effectively, while also offering case management features like tracking Turnaround Time (TAT) and collecting employee feedback. This helps improve the speed and quality of responses, optimizing internal workflows and providing an overall smooth experience for employees.
User Personas
The primary user personas for this solution include facilities management teams, IT support staff, HR users, and employees. Facilities management teams benefit from efficient issue tracking and resolution. IT support staff gain a more manageable workload through streamlined ticketing and case management processes, ensuring timely resolution of IT-related requests. HR personnel can also leverage the helpdesk to address employee queries quickly, improving HR-related service delivery. Employees, in turn, enjoy an improved support experience that enhances their productivity and satisfaction.
Business Impact
The business impact of this solution is significant in terms of both operational efficiency and employee satisfaction. By automating ticket management and offering quick resolutions, the solution enhances the overall employee experience, reducing frustration and delays. The ability to track SLA compliance and TAT ensures that service delivery is consistent and timely, leading to increased productivity and morale across the organization. Ultimately, this solution drives higher employee satisfaction, fosters collaboration, and contributes to the organization’s long-term success by creating a more responsive and efficient work environment.
Vendor & Customer On- Boarding & Off Boarding App
Solution Highlights
The solution simplifies and accelerates the vendor onboarding process with cutting-edge features. It enables the digitization of onboarding forms, reducing manual paperwork and enhancing efficiency. AI Builder for Image-to-Text Capturing extracts data from documents quickly and accurately, streamlining data entry. Integrated workflows and approvals ensure seamless coordination across teams, while tools for collaboration, communication, and document management enhance operational efficiency. The solution also supports third-party validations and checks, ensuring compliance with regulatory requirements. Additionally, portals for a smoother onboarding experience provide vendors with an intuitive and user-friendly interface.
User Personas
The solution is designed to support various teams involved in vendor onboarding. The finance team benefits from faster onboarding processes and accurate data capture. The legal team gains tools to ensure contract compliance and document validation. The compliance and QA team can efficiently perform checks and approvals, while the procurement team experiences a streamlined workflow for vendor management.
Business Impact
This solution delivers significant business benefits. It ensures a smooth onboarding experience for vendors, fostering better relationships and trust. With reduced turnaround time (TAT), the solution enables quick onboarding, accelerating business operations and improving overall efficiency.
